You can track your order's shipment status at any time by looking at the tracking information that was emailed to you after placing your order (please note that this email is separate from your order confirmation email and it comes after).

You can also track your order by using our live chat feature. Simply open up a chat on the lower right-hand corner of our site to track your order. Here you will have the option to enter your order number and the email address used to place the order.

Please reach out to our Care Team at hello@hillyard.co with any questions and we'll be happy to help.